Skip to main content
Contact
Services/ WordPress support & security

Keep WordPress changes under control.

Retained WordPress support for enterprise sites and portfolios: updates, security review, troubleshooting and maintenance, with responsibilities agreed.

Know the site before changing it

We review the hosting, themes, plugins, custom code and critical journeys. That helps identify dependencies and plan how updates will be tested and released.

Support after the build

For TwinsUK at King's College London, support included rebuilding the DietMetab search in 2020 and repairing both sites for PHP 8.1 in 2023. See the TwinsUK case.

From 2009 to 2026, our work alongside Anchor Wave included debugging, content changes, updates and hosting coordination. It shows maintenance across many websites, with responsibilities agreed for each one. Read the Anchor Wave story.

Since March 2025, datacrea.ch, the German-language site we designed and built for a Swiss CRM consultancy, has been on our WordPress support plan. See the datacrea.ch case.

We have looked after Capstone Debate's site since it went live in April 2025, through the page updates that October. See Capstone Debate.

Use tooling with review

Our maintenance work includes tooling for scanning, updates and reporting. A finding still needs interpretation and a change needs appropriate review. We agree how backups, staging and verification fit your environment.

Plan the response as well as the update

When something fails, the team needs a clear owner, a recovery path and a record of what changed. We define the support scope and escalation process with you; incident response and restoration depend on the environment and available access.

Scope we can agree

  • WordPress, plugin and theme updates
  • Compatibility checks and troubleshooting
  • Security review and remediation within scope
  • Backup and restore checks
  • Hosting coordination and maintenance reporting

Working together

Your lead and ours agree priorities, responsibilities and the review process. We start with the work your team needs covered and bring in additional skills as the scope develops.

Explore hosting and operations or enterprise WordPress.

Tell us what you need us to own.

Share your website, hosting setup and the issue or maintenance work you need help with.

Discuss WordPress support