What a travel booking system has to do behind the trip page
A traveller sees the trip page. A tour operator runs on what sits behind it: departures, group prices, payments and where each enquiry came from.
A travel platform connecting private-trip booking and operations.
We design and build Discovery World Trekking’s platform for choosing and booking private trips, managing departures and keeping trip information current.
The business and the work
Discovery World Trekking needed a website that connected the traveller's decision with the operator's booking work. LastDoor's remit includes website and product design, engineering and wider strategy and delivery guidance.
Since the site launched in 2019, travellers have sent more than 5,000 booking requests and enquiries through it.
Last Door did a fantastic job pulling off a rock-solid and industry-leading travel e-commerce portal.
Paul Gurung, President, Discovery World Trekking.
Help a traveller choose
Trip information, photographs, navigation and filters give the visitor ways to explore. Relevant trip links and enquiry actions connect that research to a next step.
We added enquiry actions alongside trip and article content. Each enquiry records the page and action it came from, giving the team context for the conversation.
Connect the booking and the operation
Travellers choose an available date for their private trip and enter their group size. The platform calculates the per-person price and lets them pay in full or make an advance payment.
Departure management and the content system support the team organising those trips.
A design system for the running site
In September 2026 we started a design system for the site as it runs, comparing each part before and after. The Best Seller badge is one example: its white text on orange measured 2.8:1, below the WCAG AA minimum. We improved the text contrast while keeping the badge orange.
The new design went live on 16 October 2026, after rounds of design feedback with the client on a preview site.
The wider responsibility
Bishal, our product design lead, worked on the user experience and frontend.
LastDoor handles the agreed design and engineering work and helps shape strategy across the website, SEO, content, social and growth. We work with Discovery World Trekking's internal team to set priorities, monitor progress and guide the work where other providers contribute. Responsibilities are agreed for each part of the plan.
Explore our consulting role, commerce and booking platforms and content and SEO.
Stack
The capabilities behind the work
Design & branding
Product design, user experience, interface design, brand identity and design systems, with the same team carrying the design into the build.
Product engineering
Frontend and full-stack development for new and existing products, with scope agreed alongside your engineering team.
Consulting
Shape strategy, set priorities and review progress across design, technology, content and growth with your internal team.
Growth
Website, content and campaign work connected by shared priorities, clear responsibilities and an agreed budget.
From the blog
A running site gives a design system its starting point
A design system for a site already in use starts from what is live. A before and after of each part is the case for every change.
Refactor or rewrite a website people already use? How to decide
Three running products we changed one part at a time, the signs that a full rewrite is the better call, and five questions to decide it.
What a VPAT tells you and what to check before trusting it
An accessibility report records a supplier's claims. Its value depends on the testing, scope and limits behind them.
Bring a similar challenge.
Tell us what you are building and where your team needs support.
Discuss your project