Connect the buying journey to your operations.
E-commerce and booking platforms that connect storefronts, content and payments to the systems your team runs after every order.
Understand how the business sells
A physical product, a trip and a business order need different information and workflows. We map the customer’s path and the work your team does after purchase before choosing the platform or extensions.
A booking journey connected to the business
For Discovery World Trekking, our design and engineering work connected trip content, booking, departures and payments, from the traveller's journey to the content system behind it. See the Discovery World Trekking case.
Catalogues on Magento
For WOW Sight and Sound, an Australian entertainment retailer, we designed and built a Magento multi-site, from the interface to the content and catalogue system. Through whoislewis, a designer in Amsterdam, we built the Magento catalogue for a plant shop. Both were in our portfolio by 2015. See the WOW Sight and Sound case.
Plan the connections
Payment providers, stock, booking records and customer messages need clear responsibilities and failure handling. We define the integration scope and test the cases that matter to your business.
Keep the store usable for the team
Content, catalogue and order tasks should be considered alongside the customer interface. We agree the editing experience, permissions and handover so the people running the store know what they can change.
Scope we can agree
- Storefront and catalogue design
- WooCommerce, Shopify or Magento development as appropriate
- Booking and payment integrations
- Connections to content and operational systems
- Migration and ongoing development
Working together
Your lead and ours agree priorities, responsibilities and the review process. We start with the work your team needs covered and bring in additional skills as the scope develops.
What needs to connect in your buying journey?
Tell us what you sell, how customers order and which payment or operational systems need to connect.
Discuss your commerce project