# White-Label Engineering

> The invisible engineering layer behind US digital agencies: a 13-year partnership, 650+ projects, fewer than 5 meetings per year. Your brand, our code.

Source: https://lastdoorsolutions.com/services/white-label

## Fewer than 5 meetings per year.

Our longest agency partnership ran 13 years, from 2009 to 2022, and continues as on-demand support. 650+ projects delivered. 10,000+ support tickets resolved. Zero contract disputes over 13 years. The partnership worked because of written requirements, Loom videos, and async communication.

Your clients see your brand. Your team manages the relationship. We take your designs, your briefs, and your timelines, and deliver production-ready code. No meetings unless you want them.

## How It Works

- **You brief us:** Written requirements via your preferred tool: Basecamp, Asana, Jira, email, or Loom video. We do not require meetings to understand scope. If the brief is clear, we build. If it is not, we ask specific questions in writing.
- **We review and estimate:** Before writing code, we review designs for technical feasibility, flag potential issues, and suggest improvements. You get a time estimate and any questions that need answers before we start.
- **We build to spec:** Your designs, your brand, your code standards. We deliver to staging for your review. Changes are handled in writing.
- **We handle ongoing support:** After launch, we handle hosting, debugging, security patches, performance issues, and content updates. Your agency gets a full engineering department without the payroll.

## The Timezone Advantage

Nepal is 9 hours 45 minutes ahead of US Eastern time in summer and 10 hours 45 minutes in winter. Your team ends the day and hands off work. Our team picks it up the next morning (your evening). Work you send at the end of your day is in progress before you start the next.

## Flexible Resourcing

You choose the model: a dedicated team, scoped projects, or on-demand tickets. Scale up for a big project, scale down between launches. We handle the resourcing internally.

## Engagement Models

- **Dedicated team:** A fixed team allocated to your agency. The same engineers, who learn your standards and client base over time. Best for agencies with steady project volume.
- **Project-based:** Scoped engagements for individual projects. We estimate, build, deliver, and support. Best for agencies with variable workloads.
- **On-demand support:** Ticket-based support for your existing client portfolio: bug fixes, content updates, feature requests, hosting issues. Best for agencies that need an engineering backend without a full-time team.

## What We Deliver

- **Full website builds:** From design files to production-ready code, deployed under your brand
- **WordPress development:** Custom themes, plugins, WooCommerce, Gutenberg blocks
- **Frontend development:** React, Next.js, TypeScript, responsive builds from design files
- **Ongoing maintenance:** Security patches, WordPress updates, hosting management, performance monitoring
- **Support ticket resolution:** Bug fixes, content updates, feature additions, client requests
- **Hosting management:** WP Engine, Liquid Web, or your preferred provider
- **QA and testing:** Cross-browser testing, accessibility checks, performance audits
- **Design review:** Technical feasibility review before build, improvement suggestions included

## Tech Stack

- **WordPress:** Custom themes, plugins, WooCommerce, Gutenberg blocks, Elementor
- **PHP:** Theme and plugin development
- **JavaScript / TypeScript:** Frontend development, interactive components
- **React / Next.js:** Modern frontend builds
- **WooCommerce:** E-commerce builds and customization
- **ConnectWise:** Ticketing and project management
- **Loom:** Async video communication
- **WP Engine / Liquid Web:** Managed hosting

## Who This Is For

- **US digital agencies paying local developer rates** who want the same quality at 40-60% below equivalent US rates, with faster turnaround from timezone overlap.
- **Agencies struggling with unreliable offshore vendors** who need a self-directed engineering partner that does not require daily management.
- **Design and marketing agencies** that want to offer development services without building an internal engineering team.
- **Agencies with variable workloads** that need to scale engineering capacity up and down without hiring and layoff cycles.

## Proof

- 13-year agency partnership. One partner. 650+ projects delivered. 10,000+ support tickets resolved. Zero contract disputes.
- Fewer than 5 meetings per year across the longest partnership.
- 3 open-source WordPress themes on WordPress.org.

## Public Case Study

Our longest agency partnership is documented in a public case study approved by the client. It covers 13 years, 650+ projects, and a workflow that scaled without adding meetings.

[Read the Anchor Wave case study](/partners/anchorwave)